Text and Email Communications

At Your Barber Connect, we value your privacy and want to ensure that you have a clear understanding of how we collect, use, and protect your information when it comes to text messages and email communications. This section outlines our practices related to text messages and email notifications.

1. Data Collection and Purpose

We collect your email addresses and mobile phone numbers for specific purposes, including but not limited to:

• Appointment Notifications: We use your mobile phone number and email address to send you appointment reminders and updates related to your bookings.

• Marketing Promotions: With your consent, we may send you marketing promotions, special offers, and newsletters via email or text message.

2. Consent

By providing us with your mobile phone number and email address, you consent to receive text messages and emails from Your Barber Connect for the purposes mentioned above. You can provide this consent during the booking process or through explicit opt-in forms on our website.

3. Opt-In and Opt-Out

You have the option to opt in or opt out of receiving text messages and emails from us at any time. To opt in or opt out, follow the instructions provided on our website or within the communication you receive. You can also contact our customer support for assistance with managing your preferences.

4. Message Content

Text messages and emails from Your Barber Connect may include, but are not limited to, the following types of content:

• Appointment Reminders: You may receive text messages or emails reminding you of upcoming appointments.

• Promotional Offers: With your consent, we may send you promotional offers, discounts, and information about our services.

5. Frequency

The frequency of text messages and emails you receive from Your Barber Connect may vary based on your preferences and the types of communication you have opted for. For example, you may receive appointment reminders once a week and marketing emails once a month.

6. Data Protection

We are committed to protecting your email addresses and mobile phone numbers. Your information will not be shared or sold to third parties without your explicit consent.

7. Security Measures

We employ industry-standard security measures to safeguard your data during transmission and storage.

8. Data Retention

We will retain your email addresses and mobile phone numbers for as long as necessary to fulfill the purposes mentioned above, or as required by applicable laws and regulations.

9. Third-Party Services

We may use third-party services for sending emails and text messages. Rest assured that these services are selected for their compliance with data privacy regulations.

10. User Rights

You have the right to access, correct, or delete your email addresses and mobile phone numbers. If you have any requests or questions concerning your data, please contact us through the provided contact information.

11. Compliance with Regulations

Your Barber Connect is committed to complying with relevant data protection regulations, including but not limited to the General Data Protection Regulation (GDPR) and the Telephone Consumer Protection Act (TCPA).

Contact Information

LC Phone System is the text messaging program we use to get in touch with our clients once they book an appointment with us and it is only to send SMS Text for appointment confirmations and reminders.

You can cancel the SMS service at any time. Simply text “STOP” to the short code or 10-digit phone number. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to yourbarberconnect@gmai.com +1-646-846-9333

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.

Updates to the Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices and to comply with evolving regulations. Any updates will be communicated to you through our website or other appropriate means.

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at yourbarberconnect@gmail.com

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at yourbarberconnect@gmail.com